A publishing operation with no content team: how it works
What Orwell Lab's own publishing network produces, what it costs to run, where the review gates sit, and where the humans still matter.
3 MIN READ · JOURNALIdeas into practice
The Orwell journal
Ideas from building and operating software, AI workers and business systems.
The collection
Journal notes.
12 articles
Agents versus RPA: where each one earns its keep
Robotic process automation and AI agents solve different problems. A practical guide to choosing, and to mixing the two in one process.
3 MIN READ · JOURNALCost per task: the only automation metric that matters
Hours saved is a vanity number. How to measure what one processed invoice, one published article or one delivered report actually costs, before and after automation.
3 MIN READ · JOURNALDeployment is the product: what the AI labs' services ventures signal
Anthropic and OpenAI launched enterprise deployment ventures a week apart, copying a model Palantir spent years proving. What buyers should take from it.
3 MIN READ · JOURNALNothing ships unaudited: how we govern a workforce of AI workers
Recommendation-only by default, review before release, and enforcement built into the architecture rather than the instructions. How Orwell Lab governs its AI workforce.
3 MIN READ · JOURNALProcess mapping: how to break a job into steps a digital workforce can staff
Most jobs are not one task. They are fifteen steps, and eleven can be handed over today. The decompose, classify and slot method behind every installation.
3 MIN READ · JOURNALShadow mode: putting an agent into production without betting the business on it
Run the automated system on live work, check everything, release nothing, and let the numbers decide the cutover. How shadow mode works and why teams that skip it regret it.
3 MIN READ · JOURNALThe approval gate: designing human oversight that does not become the bottleneck
Fewer, sharper checkpoints make a system safer than a manager who has to click yes forty times a day. How to place and design approval gates in an automated workflow.
3 MIN READ · JOURNALWe run our companies with agents. Here is what a normal Tuesday looks like
A plain account of a working day inside a portfolio of businesses operated by AI workers, with one person directing. No theatre, just the routine.
3 MIN READ · JOURNALWhat an agentic workflow is, without the hype
A working definition of agentic workflows, the parts that make one up, when they fit a business and when they do not.
3 MIN READ · JOURNALWhen an AI audits an AI: defined parameters and where the human stays in the loop
Machine review works when the criteria are written down and the blast radius is small. Where automated audit is safe, where a human must sign, and how to design the boundary.
3 MIN READ · JOURNALWhy most AI pilots fail, and what the survivors do differently
MIT researchers found 95% of organisations getting no return from generative AI. The pilots that do reach production share a recognisable pattern.
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